Terms and Conditions

This Agreement is entered into at New Delhi, India on the current date (Effective Date).

1. Introduction and Agreement

These Terms and Conditions (“Agreement”) govern your access to and use of Dilogs ("Dilogs AI Pvt Ltd," "we," "us," or "our") services and platform (www.dilogs.com). If you accept on behalf of a company or legal entity, you confirm authority to bind that entity.

By using Dilogs, creating an account, or accessing services, you agree to be legally bound by this Agreement. If you do not agree, discontinue use immediately. Continued use post amendment reflects acceptance.

2. Definitions

3. User License and Eligibility

• A limited, non-exclusive, non-transferable license is granted to access and use platform features in compliance with this Agreement.
• Must be 18+ or legal age of majority.
• Provide accurate and updated account information.
• Comply with all laws and platform policies. Dilogs may request proof of eligibility.

4. Prohibited Conduct

Users must not:

• Upload/share unlawful or unauthorized information.
• Harm minors or infringe rights.
• Distribute malware or spam.
• Impersonate others or violate laws.

5. Data Protection and Privacy

Dilogs complies with Section 43A and 72A of the IT Act, 2000, the SPDI Rules, 2011, and applicable international data protection laws (e.g., GDPR).

• Collected Data: Voluntary information and automatically collected data (device info, log files, IP address).
• Use of Data: For service delivery, platform improvement, security, and (with consent) AI training.
• Data Sharing: Dilogs does not sell or share personal data with third parties, except for service providers bound by confidentiality or where legally required.
• User Rights: Access, correct, delete, restrict, or object to processing; portability where feasible; withdraw consent anytime.
• GDPR/Enterprise Clients: A separate Data Protection Agreement (DPA) will apply to cover processor obligations and compliance safeguards.
• For further details regarding our Privacy Policies please click here

6. AI-Specific Terms

• Outputs are AI-generated without guarantee of accuracy.
• Users retain IP rights in uploaded content but grant Dilogs a license to process it for service provision.
• Dilogs owns rights in AI-generated outputs (subject to user rights in contributed content).
• AI-generated results will include disclosure and may have limitations.

7. Financial and Credits Policy

Financial Terms

• Subscription cycles: monthly, quarterly, annual.
• Payments via approved methods; subject to GST or/and applicable taxes.
• Late fees and auto-renewals apply as per billing policy.
• Refunds governed by platform-specific policies.

Credits Policy

• Definition: Credits are virtual units enabling use of Dilogs’ services. Each AI output deducts credits as transparently displayed.
• Purchase: Credits can be purchased via online methods (UPI, cards, wallets) or enterprise invoicing.
• Deduction: Credits deducted once output is generated (whether saved, downloaded, or discarded). Failed outputs may be refunded as credits after verification.
• Expiry: Credits validity varies from plan to plan; expired credits auto-lapse and cannot be reinstated.
• Refunds/Transfer: Credits are non-refundable and non-transferable, except as per consumer protection laws.
• Promotional Credits: Bonus/free credits have limited validity, cannot be converted to cash, and lapse upon account termination.

8. Intellectual Property

• Dilogs owns all IP rights in its platform and AI technologies.
• Users retain ownership of uploaded content but grant Dilogs service-related licenses.
• AI-generated outputs are owned/licensed by Dilogs, subject to user contribution rights.
• Copyright complaint and takedown mechanisms comply with applicable law.

9. Liability and Disclaimers

• Limitation of Liability: No liability for indirect or consequential loss. Liability cap = subscription fees paid in the three months prior, barring gross negligence or misconduct.
• Disclaimers: All services are provided “AS IS” and “AS AVAILABLE,” without warranties of uninterrupted operation or fitness for purpose.

10. Governing Law and Jurisdiction